GATEWAY LOG SUPPORT
Read the complete Gateway Log getting-started guide for step-by-step instructions on entries, Emoji Clues, audio, Apple Watch, exports, and backups.
Gateway Log is a private journal for meditation, dream recall, and consciousness exploration on iPhone, iPad, and Apple silicon Mac.
CONTACT
For help, bug reports, or accessibility feedback, email thegatewaylog.media@gmail.com. Please describe what you were doing, your device model, and your iOS, iPadOS, or macOS version. Do not include private journal text or recordings unless you intentionally want them reviewed.
HOW DOES ICLOUD SYNC START?
Sign in to the same Apple Account on each device, enable iCloud Drive, and allow Gateway Log to use iCloud. Open the app on a reliable connection and leave it open briefly. The first download can take time when entries include audio, photos, or files. Gateway Log remains usable if iCloud is unavailable.
WHERE IS MY JOURNAL STORED?
Entries are stored on your device and, when iCloud is available, in your private iCloud account. Gateway Log has no developer account system or journal-content server.
WHY MIGHT A TRANSCRIPTION MISS WORDS?
Apple’s on-device speech recognition can vary with language, audio quality, overlapping music, microphone route, and long quiet sections. Keep the original recording, use Retranscribe when needed, and compare important details with the audio before editing the journal.
CAN I IMPORT A RECORDING?
Yes. Open an entry, choose Import Audio, and select a compatible audio file. The original file is preserved separately from the editable transcript.
CAN I ATTACH PHOTOS AND FILES?
Yes. Open an entry and choose Add Photo or Add File. Compatible Mind Monitor CSV exports display a time-based brainwave chart while the original spreadsheet remains attached.
HOW DO I EXPORT OR BACK UP MY JOURNAL?
Use the share menu inside an entry to export that entry. Use Export Journal from the Journal screen for a selected range or the full journal. Complete Gateway Log backups preserve structured entries and attachments and can be imported without replacing entries already in the app.
Create a Complete Backup regularly, save an independent copy somewhere you trust, and confirm the file is present. iCloud sync is not a replacement for a backup. The developer cannot retrieve content from your private iCloud account or from a storage provider you choose.
HOW DO I DELETE MY DATA?
Deleting an entry moves it to Settings → Deleted Entries for 30 days. Restore it there or permanently delete it sooner. Attachments can also be deleted inside an entry. Removing the app removes its local data; private iCloud data is managed separately through Apple’s iCloud settings. Create and verify a Complete Backup first if you want to keep a copy.
IS GATEWAY LOG AFFILIATED WITH THE MONROE INSTITUTE?
No. Gateway Log is an independent journal that can be used with any meditation or spiritual practice. It does not include or distribute guided meditation content from The Monroe Institute or other providers.
PRIVACY
The Gateway Log Privacy Policy explains local storage, private iCloud sync, permissions, and exports. It is available at derekdaisey.com/gateway-log-privacy.